Privacy Policy
Help With Planning Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your data when you use our services, visit our website, or contact us.
1. Information We Collect
We may collect and process the following personal information:
- Name, address, email address, and phone number
- Details of planning or building projects you discuss with us
- Communication records (emails, phone calls)
- Any other information you provide to us voluntarily
2. How We Use Your Information
We use your data to:
- Provide you with our planning and building consultancy services
- Respond to your enquiries and communicate with you
- Process quotes, applications, and contracts
- Comply with legal and regulatory requirements
- Improve our services and customer experience
3. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with:
- Local authorities or planning departments, as part of your application process
- Professional consultants (e.g., architects, engineers) involved in your project
- Service providers who assist us with IT, administration, or marketing (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict the processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Request data portability
To exercise these rights, please contact us at:
Email: info@help-with-planning.co.uk
Phone: 0800 098 3096
6. Retention of Data
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect site functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
9. Contact Us
If you have any questions about this policy or how we handle your data, please contact us:
Help With Planning Limited
Email: info@help-with-planning.co.uk
Phone: 0800 098 3906